Shipping and Delivery Policy
Last Updated: 19/07/2026
Shipping and Delivery
Thank you for shopping with Ian Lydiard.
We currently ship orders within Australia only.
Processing Times
Orders are generally processed within 2–5 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high demand, new book releases, or promotional events, processing times may be slightly longer.
Shipping Methods
Orders are shipped using reputable Australian postal or courier services.
Available shipping options and costs will be displayed during checkout.
Once your order has been dispatched, you may receive tracking information where available.
Delivery Times
Estimated delivery times are provided as a guide only and may vary depending on your location and the shipping carrier.
Delivery delays may occur due to circumstances outside our control, including:
- Weather events
- Public holidays
- Carrier delays
- Regional or remote delivery locations
- Other unforeseen circumstances
We are not responsible for delays caused by shipping providers once an order has been dispatched.
Shipping Charges
Shipping costs are calculated during checkout and are based on your delivery location and the products ordered.
Any applicable shipping charges will be clearly displayed before payment is completed.
Incorrect Shipping Information
Please ensure your delivery address is accurate when placing your order.
We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information supplied by the customer.
If an order is returned to us due to an incorrect address, additional postage charges may apply before the order can be resent.
Lost or Damaged Shipments
If your order arrives damaged or you believe it has been lost in transit, please contact us as soon as possible at admin@ianlydiard.au.
We will work with the shipping provider to investigate the issue and, where appropriate, arrange a replacement or other suitable resolution.
Digital Products
Where digital products are offered, access or download instructions will generally be provided after successful payment.
Digital products are delivered electronically and are not subject to shipping times.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
Ian Lydiard
Website: https://ianlydiard.au/
Email: admin@ianlydiard.au