Last Updated: 16/07/2026

Privacy Policy

Ian Lydiard ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or make a purchase through our website at https://ianlydiard.au/.

This Privacy Policy has been prepared in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Spam Act 2003 (Cth), where applicable.

What Personal Information We Collect

Depending on how you use our website, we may collect the following information:

• Your name

• Email address

• Postal address

• Telephone number (if provided)

• Billing and shipping information

• Purchase history

• Information submitted through our contact form

• Newsletter subscription preferences and consent records

• Website usage information, including IP address, browser type, device information and pages visited

• Cookies and similar technologies

You may choose not to provide certain personal information; however, this may limit our ability to provide products or services.

How We Collect Your Information

We collect personal information when you:

• Purchase a physical or digital product

• Subscribe to our newsletter by providing your consent

• Opt in to receive marketing communications during checkout (if available)

• Contact us through our website

• Communicate with us by email

• Browse our website

• Use features provided by WooCommerce

• Interact with future analytics or advertising technologies used on our website

Why We Collect Your Information

We collect and use your personal information to:

• Process and fulfil orders

• Deliver digital products

• Arrange shipping of physical products

• Respond to enquiries

• Provide customer support

• Send newsletters and marketing communications where you have provided your consent

• Improve our website and customer experience

• Monitor website performance and security

• Comply with legal obligations

WooCommerce and Customer Accounts

Customers may purchase products as a guest without creating an account.

If customer accounts are enabled in the future, account information will be stored securely to facilitate future purchases and order management.

Payment Processing

Payments are processed securely through PayPal.

We do not store your credit card or payment information on our website. Payment information is collected and processed directly by PayPal in accordance with their own Privacy Policy.

Shipping Information

For physical products, we collect the information necessary to process and deliver your order, including your name and shipping address.

We may share this information with shipping and courier providers solely for the purpose of delivering your order.

Currently, we only ship within Australia.

Email Marketing and Newsletter Consent

We only send marketing emails and newsletters to individuals who have chosen to receive them.

You may subscribe to our newsletter by:

• Completing a newsletter subscription form on our website;

• Selecting the newsletter opt-in option during checkout (where available); or

• Otherwise providing your express consent to receive marketing communications.

By subscribing, you agree that we may use your name and email address to send you:

• News about Ian Lydiard and new book releases

• Articles and updates

• Special offers and promotions

• Event announcements

• Other information that may be of interest to readers

Our email marketing is managed through Mailchimp, which stores your subscription information on our behalf.

You can withdraw your consent at any time by:

• Clicking the Unsubscribe link included in every marketing email; or

• Contacting us at admin@ianlydiard.au.

Unsubscribing from marketing emails will not affect transactional emails relating to purchases, orders, receipts or customer service.

We keep records of newsletter subscriptions and consent where required to demonstrate compliance with applicable Australian laws.

Cookies

Our website uses cookies to:

• Remember shopping cart contents

• Improve website functionality

• Enhance your browsing experience

• Analyse website traffic

• Support future advertising and marketing campaigns

Some cookies are essential for the operation of the website.

Others may be used by third-party services including:

• Google Analytics

• Google Ads

• Meta (Facebook) Pixel

• TikTok Pixel

• Pinterest

• Microsoft Clarity

• Hotjar

These services may collect information about your use of our website.

We recommend that users manage their cookie preferences through their browser settings. We may also introduce a cookie consent banner as our website evolves.

Analytics and Advertising

To better understand how visitors use our website, we may use analytics and advertising services including:

• Google Analytics

• Google Ads

• Meta Pixel

• TikTok Pixel

• Pinterest

• Microsoft Clarity

• Hotjar

These services may collect information such as:

• Pages viewed

• Time spent on pages

• Device information

• Browser type

• General geographic location

• Referring websites

This information is generally aggregated and does not directly identify individual users.

Contact Forms

When you submit an enquiry through our contact form, we collect the information you choose to provide so we can respond to your request.

We retain this information only as long as reasonably necessary for customer service and business records.

Children

Our website and products are intended for a general audience.

We do not knowingly collect personal information from children under 18 without appropriate consent. If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to delete that information.

Disclosure of Personal Information

We may disclose your personal information to trusted service providers including:

• PayPal

• Mailchimp

• Website hosting providers

• WooCommerce and WordPress services

• Shipping and courier providers

• Professional advisers where required

• Government authorities where required by law

We do not sell or rent your personal information.

Overseas Disclosure

At present, we primarily conduct business within Australia.

However, some third-party providers (such as PayPal, Mailchimp, Google and Meta) may store or process information on servers located outside Australia.

Where this occurs, we take reasonable steps to ensure reputable providers are used and appropriate privacy protections are in place.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Security measures may include:

• Secure website hosting

• SSL encryption

• Password-protected administration systems

• Software updates

• Access controls

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Meet legal and taxation obligations

• Resolve disputes

• Enforce agreements

Access and Correction

You may request access to the personal information we hold about you.

You may also request that incorrect or outdated information be corrected.

To make a request, please contact us using the details below.

Complaints

If you believe your privacy has been breached, please contact us first so we can investigate and attempt to resolve your concerns.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this website and the updated date will appear at the top of this page.

Contact Us

Ian Lydiard

Website: https://ianlydiard.au/

Email: admin@ianlydiard.au